SHIPPING & RETURNS
We want you to get your Satki Masks real quick!
Please indicate your shipping address clearly in the check-out page to facilitate your order’s delivery attempt.
Delivery is free for all orders S$40 and above delivered to an address in Singapore
All local deliveries usually take between 2 - 5 working days from the date of purchase.
Our courier will contact you to arrange and confirm accordingly to get your masks to you!
Return & Exchange Policy
Paiseh but due to hygiene reasons, we cannot accept masks that have been used.
If the item is defective, you may return your item(s) to exchange for another item of the same value, or opt for a full refund by e-mailing us at firstname.lastname@example.org
Item(s) must be returned within 14 calendar days of delivery, in original condition and with the original order invoice.
We will provide detailed information for returns over e-mail, so don’t be shy, just reach out!